FAQs
By Ben1 author75 articles
- Skip Tracing Pricing
- How often is vacancy status updated on a property?
- What is a Golden Address?
- How do I export out No response received via SMS?
- Can have more than one call forwarding number? Can each person have their own?
- How updated is your vacancy information?
- Why am I not receiving replies to messages?
- How many phone numbers can I have per property?
- Why is there a 160 character limitation on SMS message templates?
- How do I change the call forwarding number for SMS?
- Why does SMS show as currently disabled?
- How can I set the timezone for my account or a campaign?
- How much does each SMS text message cost to send?
- What are Litigators
- Why won't my message send?
- When I run a campaign and mark leads DNC, will they be scrubbed as DNC from all future campaigns? Or do I run the risk of sending to them again?
- If I put a number on the DNC in BLS, but then delete the contact, does the number stay on the DNC?
- How are you guys handling uploading leads that have two owners? I’ve noticed the system by default only lets one property address and one owner.
- I've noticed my delivery % has dropped to 40-50%. Why is this happening?
- Can I delete the import logs?
- How do I view the responses of the people we texted?
- I want to know how I can start a campaign with a list I imported?
- How can I delete an uploaded campaign list? I accidentally uploaded a list twice into the system
- What is the daily SMS limit?
- How do I remove released numbers from my Phone Manager?
- What is the purpose of the Backup message?
- What is the difference between vacant and newly vacant?
- How do I check for duplicates in my list before skiptracing?
- What if I don’t have the owner’s name?
- What does Opt-out mean?
- How to Change the List name?
- Why are there addresses that I cannot import even if the addresses are correct?
- Is there a skiptracing limit?
- How to Change the Call Forwarding Number?
- What initial SMS message has received the most response?
- Why do I need 10 message templates?
- How do I change my billing card?
- How can I import Golden Addresses
- How can I change a list name?
- I get the error "List not imported. Reason: Not Valid USPS"
- How can I cancel my BatchLeads subscription?
- What services does BatchLeads provide?
- Is it possible to get a refund?
- Does BatchLeads have a mobile app?
- What are the support hours for BatchLeads?
- Rejected address? What does that mean?
- Why is the validated address different from the original address?
- How Do I Determine if a Suite or Apartment Number Is Valid?
- What are CASS certified addresses?
- Why Is Address Verification Important?
- Address Validation & Verification
- Can the Team Basic Plan be upgraded to the Team Plus Plan?
- What is address standardization?
- Skip Tracing with No Name or LLC Add to Batch leads
- Direct Mail FAQs
- When Will I Be Charged for Direct Mail Campaigns?
- How do I initiate a single skip trace?
- How long does it take to get my skip trace results?
- I just submitted a skip trace but I made a mistake on the file. How can I stop the current skip trace?
- Do you have any guidance for the data I'm going to import?
- Do I need to check for duplicates in my list before running a skip trace?
- Can I get mobile numbers only with my skip trace?
- Can I submit my list for import with extra columns in it?
- Can I provide two owners for an address I want to skip trace?
- Should I submit my skip trace with the Mailing or Physical address?
- What is the Phone Score?
- Which address do we use to run a skip trace?
- Do you skip trace entities, such as corporations or LLC's?
- Where does BatchLeads get its data?
- Why is the hit rate low for my imported data?
- What is the format required for importing files?
- Can I use the skip tracing service without a BatchLeads subscription?
- Are my skip traced results scrubbed against the National Do-Not-Call database?
- Why am I not seeing notifications in the mobile app?
- How to Manage your Subscription